Service Evaluation Teams Webinar – Thursday 17th September (10-11am)
Posted on: September 15, 2026
In September the Greater Essex Research Community of Practice is hosting Emma Funnell, the Chief Officer for Citizens Advice Tendring, who will deliver a session about service evaluation together with colleagues from University College London and Essex County Council.
Emma will explain how she has worked in collaboration with Essex County Council and University College London to create an evaluation that has helped deliver real insight on a mental health recovery programme.
The session will cover:
- How developing a theory of change helped add value to communicating the value of the programme and the monitoring work.
- How this led to Emma working with Dr Rachel Benchekroun from University College London to do a piece of realist evaluation, which has revealed further insights from conversations with programme staff and programme participants.
- And how colleagues are looking to communicate the findings to appeal to a range of audiences – by linking
- The evaluation findings into wider theories about social networks, social infrastructure and recovery journeys.
- And inviting members of the voluntary and community sector into a follow-up informal workshop to discuss insights and lessons learned on supporting people back into work.
This webinar will be relevant to anyone in the VCSE sector with an interest in evaluation, mental health recovery and supporting people back into work.
Please email mike.williams@essex.gov.uk for an invite.
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