Essex Volunteer TCG: request for volunteer feedback

Posted on: June 15, 2020

Alastair Gordon, Head of Profession: Research and Citizen Insight at Essex County Council, is looking for feedback from volunteers who support statutory organisations across Essex.

The note below sets out an invitation to participate in primary research examining their experience of volunteering during the COVID-19 pandemic. This is a core element of the TCG’s research into statutory agencies’ involvement of volunteers during the pandemic, and they would be grateful if this is shared with relevant volunteers and volunteer groups.

An invitation to share your views and experiences of volunteering during the Covid-19 pandemic

Partners from across the public and voluntary sector in Essex are undertaking research to better understand how the public bodies have involved volunteers prior to and during the Covid-19

We want to gather views to help us improve what we do in the future.

We would like to understand your experiences of volunteering during the pandemic whether your offer to help was taken up or not. The support or helping hand you’ve offered could range from
helping a neighbour with their shopping to holding a formal voluntary role within an organisation, or it could be anything in between!

What’s involved?

We would like you to talk to one of our professional research team (via video or telephone call) share your views and experiences volunteering both before and since the COVID-19 pandemic.

Areas of discussion could include:

  • What prompted you to volunteer?
  • How effectively public services have involved you, or used you time and skills?
  • What would lead you to sustain voluntary activity into the future?
  • What can public services might do to make it more likely that you will volunteer in the future?


We hope that discussions can take place between 15th June and 10th July. We will arrange discussions at a time that is most convenient for you. Taking part in this research is completely voluntary, and you will be able to stop at any time.


If you are happy to take part, please provide some information about you and your household by completing this short survey below. This will help to make sure we talk to a wide range of Essex
residents in this research.

Complete the survey

If you would like support to complete this survey over the telephone, please call 03330 321086 between Monday to Thursday 10am – 3pm.

Please note we will be speaking to a limited number of people, and unfortunately this means we will not be able to speak to everyone who expresses an interest.

If you have any questions about the project, we will be more than happy to speak to you, please contact [email protected]


Any information you share with us a part of this project will not be identifiable to individuals or organisations in our final report.

Essex County Council fully complies with information legislation. If you would like the full details of how we use personal data, and the rights you have about its use, please go to or call 03457 430430

Author: Steering Member
Categories: Consultations, Opportunities

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