CARA (Centre for Action on Rape and Abuse) is looking for a Service Engagement Manager

Posted on: November 4, 2025

Job Vacancy

Service Engagement Manager

This is an exciting and varied role, and we are looking for a proactive post holder who will manage three key aspects of CARA’s service provision:

  • Manage new referrals into our service, overseeing the work of our team of First Contact Navigators and our Information and Referrals Co-ordinator.
  • Manage our counselling waiting lists and the allocation of clients to a counsellor, overseeing the work of our Allocations Team.
  • Act as the main lead and point of contact for managing CARA’s client database and resolving any data queries.

The role will lead a talented and committed team of six, supporting their work and assisting them to develop their key roles. As well as overseeing day-to-day operations of the team, the post holder will be part of CARA’s management team and will have the opportunity to play a key role in CARA’s wider development, working closely with CARA’s Senior Leadership Team and Team Managers.

Application deadline:  9am on Wednesday 26th November 2025

Interviews:  Tuesday 2nd December 2025

This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1.

Click here for Job Description and Person Specification.

Click here for an Application Form.

 

Author: Emily Smith
Posted:
Categories: Events, News, Opportunities, Third Sector Jobs

Leave a Reply

Related Posts

Have Your Say: Local Government Reorganisation in Greater Essex

Now the Government has launched the public consultation on proposals for Local Government Reorganisation (LGR) in Greater Essex we wanted to share some additional information and support that might prove useful in your thinking and forming your own response. The Government is keen to receive feedback from organisations like yours from across Essex and your
Read more…

Read more...

Join the Lullaby Project

Parents 1st are pleased to offer parents and caregivers the unique opportunity to join our friendly and informal group running in Basildon in January 2026 to create a personal lullaby for their babies with the help of professional musicians. You do not need to be able to sing or to write music! A skilled, professional musician will
Read more…

Read more...