CARA (Centre for Action on Rape and Abuse) is looking for a Service Engagement Manager

Posted on: November 4, 2025

Job Vacancy

Service Engagement Manager

This is an exciting and varied role, and we are looking for a proactive post holder who will manage three key aspects of CARA’s service provision:

• Manage new referrals into our service, overseeing the work of our team of First Contact Navigators and our Information and Referrals Co-ordinator.
• Manage our counselling waiting lists and the allocation of clients to a counsellor, overseeing the work of our Allocations Team.
• Act as the main lead and point of contact for managing CARA’s client database and resolving any data queries.

The role will lead a talented and committed team of six, supporting their work and assisting them to develop their key roles. As well as overseeing day-to-day operations of the team, the post holder will be part of CARA’s management team and will have the opportunity to play a key role in CARA’s wider development, working closely with CARA’s Senior Leadership Team and Team Managers.

Application deadline:  9am on Wednesday 26^th November 2025

Interviews:  Tuesday 2^nd December 2025

This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1.

Click here for Job Description and Person Specification.

Click here for an Application Form.

Author: Emily Smith
Posted: 04/11/2025
Categories: Events, News, Opportunities, Third Sector Jobs