Project Worker – Streets2Homes

Overall Purpose: To provide intensive support to homeless clients, supporting and guiding them to access services to overcome their issues.

Key activities and tasks: You will be responsible for registering new clients. Outreach visits in response to reports of rough sleepers, building relationships with clients to enhance engagement and developing pathway plans to achieve their goals. You will need to be proactive in assisting clients to claim benefits, access external services including GP, drug and alcohol counselling, mental health services etc. and seek accommodation making referrals where appropriate. Liaise with external organisations to ensure clients are engaging and needs are met. Encourage and motivate to attend workshop sessions to improve wellbeing and confidence. Once the client has secured accommodation you will continue to visit them at their home to provide tenancy support to ensure the tenancy is sustained and the client has opportunities to develop further. All contacts and actions need to be recorded on our computer system in an accurate and timely manner. You will also be required to be on the on call rota to respond to emergencies at the Step 2 Project between the hours of 12 midnight and 9.30am one week in every month.

Personal Specification

Competencies and behaviours needed to perform the role:

You will need;

• Excellent communication skills
• To have an understanding and non judgemental manner
• To be solution focused
• Be positive and supportive even during difficult circumstances
• to be able to maintain professional boundaries at all times
• the ability and willingness to be flexible
• to use your own initiative and be able to adapt your approach to suit clients
• the ability to work on your own and make decisions and within the team to share information and update
• to be client focused

Minimum qualifications and experience to perform the role effectively:

Essential

• Full clean driving license and use of car
• Experience in a support role motivating people
• Good level of English and Maths
• Basic IT skills

Preferred

• Understanding of benefits system
• Awareness of drug, alcohol and mental health problems
• Understanding of General Data Protection Regulations

Apply here.