Citizens Advice Essex is a member and supporter of the Essex Alliance since its conception

Posted on: September 27, 2017

Citizens Advice Essex is a member and supporter of The Alliance since its conception.

We aim to:

  • provide the advice people need for the problems they face.

The Citizens Advice Essex service offers information, advice and guidance through face-to- face, phone and digital services, with information available online via www.essexcab.org.uk or our national public website www.citizensadvice.org.uk

  • improve the policies and practices that affect people’s lives.

We’re not just here for times of crisis – we also use clients’ stories anonymously to campaign for policy changes that benefit the population as a whole. For example, we are currently campaigning for a ‘pause’ to the roll out of Universal Credit full service because of the poor experience and support experienced by claimants.

Our Principles

The four principles to help fulfil our aims are that the service is: –

  • Free – There is no direct cost to the client
  • Confidential – Client’s details are not disclosed
  • Independent – From funders and agencies that we may work with
  • Impartial – Advice is given without bias

The members of Citizens Advice Essex have been giving advice to the residents of Essex for more than seventy-five years and are a member of the national organisation of Citizens Advice.

Citizens Advice Essex and each of its fourteen members are registered charities and rely on trained volunteers and a small team of skilled staff to provide high quality and vital services to our community, helping people resolve problems affecting all areas of their lives.

Author: Sarah Huggett
Posted:
Categories: News

Related Posts

The Power of Digital Communities

The Essex Coronavirus Action Support Facebook Community was set up during the onset of the Covid-19 pandemic. It was a collaboration between Essex County Council (ECC) and the Essex Public Health Team as well as local Facebook admins. It focuses on three objectives: preventing the spread of infection, informing Essex residents of guidance and assisting
Read more…

Read more...

Social Value Fest 22

If you wish to bid for local authority contracts, you can expect tenders to include questions about social value: how the way you deliver the contract impacts or benefits local jobs, businesses, communities and the environment. Essex County Council’s second, social value festival is a free, 4-day learning event for any organisation that wants to
Read more…

Read more...

Trustee Vacancy – Healthwatch Essex

Healthwatch Essex was created as a result of the Health and Social Care Act 2012, and the Government’s aim of ‘putting patients and the public first’ through strengthening their collective voice. A national network of local Healthwatch organisations, and a national umbrella organisation, Healthwatch England were created. The purpose is to be ‘an independent voice
Read more…

Read more...