Listening, Learning, and Leading: Healthwatch Essex Publishes Annual Report 2024–2025
Posted on: July 3, 2025

Healthwatch Essex has published its Annual Report for 2024–2025, showcasing a remarkable year of impact, innovation, and influence across the health and care system in Essex. Despite a challenging landscape marked by system-wide pressures and financial cuts, the organisation has continued to shine a light on the real experiences of people across the county and use those voices to drive change.
From the powerful and moving “Expressions of Trauma” art exhibition to the ever-growing success of the Fella’s Forums and comedy-led wellbeing events, Healthwatch Essex has continued to explore new ways of engaging communities and breaking down stigma around mental health, trauma, and social isolation. Over 1,400 people accessed support through their Information and Guidance service, and nearly 260 volunteers and ambassadors worked alongside the team to ensure lived experience remained at the heart of decision-making.
The report also highlights vital research into the needs of unpaid carers, women with multiple long-term conditions, and people affected by mould, homelessness, and the care system. Healthwatch Essex’s work with the Integrated Care Boards, local authorities, and voluntary sector partners is helping to improve access to services, tackle inequalities, and shape more inclusive support.
CEO Sam Glover reflected on the impact of projects such as the Carers Voices programme and the Trauma Ambassador network, noting the growing influence of peer-led insight and co-production. The organisation was also recognised this year as a Silver Veterans Accredited Employer and a Fostering Friendly Employer.
Read the full Annual Report to learn more about how people across Essex are helping to shape health and care services with their voices and experiences.
👉 Click here to read the full Healthwatch Essex Annual Report 2024–2025 (PDF)
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